Here’s a quick overview of our Property Data Collection services. Click here to contact us!
STUDENT SECRET SHOPPERS
We have students (and only students) check on your property’s customer service to identify who needs more training. Using students to test Phone Inquiries, Email Inquiries, and In-Person property shopping, we can give a full score of how that property really treats the students that inquire about the property. Best of all, we are able to carry out Secret Shopping across your portfolio to show you how each property performs compared to the average scores per channel we are testing.